Case Study

SaaS Product Redesign & Redevelopment

AI Services

Modernizing Briqhaus for clearer workflows and more efficient operations.

We help established digital products evolve through clearer user experiences, structured interface architecture and modern frontend development. Rather than adding complexity, we focus on simplifying core workflows, improving information hierarchy and creating reusable design patterns that support future growth

For Briqhaus, our team revamped the builder-side platform used by builders and administrators. The work focused on reviewing the existing experience, identifying friction in key processes such as quotation generation and demand letter management, and restructuring the dashboard to make sales, units and project information easier to review.

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Services
UI/UX redesign, wireframing and frontend development
Scope
Dashboard, projects unit management
Engagement
Research, workflow improvements and interface redesign
Design system
Typography, color palette, spacing and reusable components
Problem yellow bulb icon
Problem

The Briqhaus builder platform had fragmented project information, complex administrative workflows, and navigation challenges across entities, projects, and resources. Sales and unit statuses were difficult to scan, while quotation generation and demand letter management added friction to daily operations. Dense information layouts also reduced readability and made important actions harder to find.

Solution green bulb icon
Solution

We redesigned the platform with a centralized dashboard, clearer information hierarchy, and structured navigation. Dedicated sections for Sales Overview and Unit Status improved visibility, while streamlined quotation and demand letter workflows simplified routine tasks. Consistent UI patterns, better spacing, and improved chart readability created a more intuitive and efficient builder experience.

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The Project

A builder workspace redesigned around daily operations

Builders need to move between project oversight, unit management, sales information and customer-facing documents without losing context. The builder-side interface needed to make those activities easier to navigate. The existing Briqhaus builder platform contained important operational workflows, but its structure made it harder to get a clear view of project progress and access frequently used actions. Our team reviewed the existing interface and reworked its layout and key processes, with particular attention to quotation generation, demand letter management and the presentation of sales and unit information. The redesigned dashboard introduces a persistent sidebar for key areas such as Dashboard, Entities, Projects and Resources. The main panel prioritizes important metrics and presents Sales Overview, Unit Status, project details and recent activity in a more readable structure.

Interface Architecture

A consistent path from overview to project details

The redesigned builder dashboard uses a persistent navigation area and a structured main panel to connect high-level monitoring with day-to-day administration.

Persistent sidebar

A stable navigation menu provides access to Dashboard, Entities, Projects and Resources, helping users move between key sections.

Sales Overview

A dedicated chart area presents sales-related information in a clearer visual hierarchy.

Unit Status

A visual summary helps administrators review unit status without relying only on dense tables or scattered records.

Project details

Project-related information is organized in the main workspace so users can review relevant details in context.

Recent activity

An activity area surfaces recent updates, helping users stay oriented as they work across the platform

Quotation and demand letter workflows

Core document-related processes were reviewed and restructured to reduce friction and improve access to essential actions.

What We Build

A more readable and task-focused builder interface

Dashboard

A centralized workspace that brings Sales Overview, Unit Status, project details and recent activity together in one readable view.

Entities

A dedicated area within the persistent sidebar for accessing entity-related information alongside projects and resources.

Projects

A workspace for reviewing project details in context, organized within the main dashboard panel.

Resources

A dedicated section for accessing resource-related information through the platform's persistent navigation.

Sales Overview

A dedicated chart area that presents sales-related information in a clearer visual hierarchy.

Unit Status

A visual summary that helps administrators review unit status without relying only on dense tables or scattered records.

Quotation Generation

A restructured workflow for generating quotations, designed to reduce friction in a routine builder task.

Demand Letter Management

A reorganized workflow for managing demand letters, with clearer organization and access to essential actions.

What Changed
From Manual Work to a More Predictable Daily Workflow

What we were aiming at was that a clinician could finish a task without stopping to look for a control. Here is how the shipped product differs from what came before it.

User Research

Understanding the builder’s day-to-day workflow

The redesign was informed by stakeholder discussions, workflow analysis and a review of the existing product experience, as documented in the Briqhaus project brief, and pointed to four consistent needs: operational visibility, since builders needed a clearer way to review project information, unit statuses, sales data and recent activity; simpler document workflows, as quotation generation and demand letter handling were identified as important processes needing a more streamlined experience; navigation that supports multitasking, so users could move between core areas without repeatedly navigating complex menus; and information presented for decisions, with dashboard metrics and charts needing to be easier to scan so administrators could review status and act with more context.

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How We Work

From workflow review to redesigned interface

1
Existing experience review

Review the current structure and identify pain points in navigation, quotation generation and demand letter management.

2
Workflow analysis

Understand builder and administrator tasks through stakeholder discussions and workflow review.

3
Wireframing and structure

Organize page hierarchy, navigation and key actions before refining the visual interface.

4
UI/UX redesign

Apply a consistent layout, typography and colour system to improve clarity and usability.

5
Frontend development

Implement the redesigned interfaces and supporting frontend structure

6
Refinement

Review the experience for consistency, information readability and smoother task transitions.

Software & Tools

The Tools Behind the Innovation

Ready to move from confusion to

 clarity?