What Changed
From Manual Work to a More Predictable Daily Workflow
What we were aiming at was that a clinician could finish a task without stopping to look for a control. Here is how the shipped product differs from what came before it.
What we were aiming at was that a clinician could finish a task without stopping to look for a control. Here is how the shipped product differs from what came before it.
The redesign was informed by stakeholder discussions, workflow analysis and a review of the existing product experience, as documented in the Briqhaus project brief, and pointed to four consistent needs: operational visibility, since builders needed a clearer way to review project information, unit statuses, sales data and recent activity; simpler document workflows, as quotation generation and demand letter handling were identified as important processes needing a more streamlined experience; navigation that supports multitasking, so users could move between core areas without repeatedly navigating complex menus; and information presented for decisions, with dashboard metrics and charts needing to be easier to scan so administrators could review status and act with more context.
Review the current structure and identify pain points in navigation, quotation generation and demand letter management.
Understand builder and administrator tasks through stakeholder discussions and workflow review.
Organize page hierarchy, navigation and key actions before refining the visual interface.
Apply a consistent layout, typography and colour system to improve clarity and usability.
Implement the redesigned interfaces and supporting frontend structure
Review the experience for consistency, information readability and smoother task transitions.
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